A major problem we ran into towards the end of this project was interaction with the media group, which we eventually found out was because of the speaker quality that they were listening to our finished tracks through.
We were able to meet with the group to find out what was wrong and when they played the track through the speakers they were using the bass and treble frequencies were boosted while the mids were dropped.
This obviously gave them a bad impression of the quality of work that we had given them. This was later rectified once we had taken them into the sound theatre, and showed them the same mix with the higher quality speakers. This has made us reconsider the way we worked, and in future we will invite media groups into the sound theatre to listen to our work so they can have an accurate representation of what we’re really going to be giving them in the finished package.
This problem confused us when we first heard that the group was unhappy with the audio and was having a lot of bad problems with it because we had run everything through Izotope Insight so we knew that it was within loudness regulations and that there was nothing bad happening with the EQ of the different sections.
Once the media team had heard the true version of the work we were presenting them with they were completely fine and happy with the project, even cancelling some of the changes they were requesting because the film sounded different to how they were hearing it on their setup.